Deposit
Q: What are deposit methods?
A: Visa, Bitcoin, Etherium, USDT
Q: What are minimum & maximum deposit amounts?
A: Min 20 USD, Max 5,000 USD
Q: How long does it take to see my deposit amount in my account balance?
A: It’s immediately shown by credit card deposit. If it’s by crypto currencies it’s USD
Withdrawal
Q: What are withdrawal methods?
A: Bank wire, Visa, Crypto currencies (deposit methods you proceeded)
Q: What are minimum & maximum withdrawal amounts?
A: Min 20 USD, Max 5,000 USD
Q: How long does it take to withdraw the amount?
A: We will finish the withdrawal procedure in 1-3 business days
Bonus
Q: What kind of bonus does LadyJoker offer?
A: Welcome bonus 10USD, 100% deposit matching bonus etc. We are offering many bonuses so stay tuned!
Q: Are bonuses able to cash out/withdraw?
A: Yes, after wagering requirements. Please see bonus T&C https://www.ladyjoker.com/page/betting_bonus_term
General
Q: How can I contact LadyJoker?
A: You can contact us by online chat, telephone, and Emails.
Online chat : on our website
Telephone : +81 50 5806 3401(Japan), +852 8197 4696(Hong Kong)
Emails: Info@ladyjoker.com, support.jp@ladyjoker.com
Q: What time LadyJoker’s customers support is open?
A: Online chat & Telephone : Sun - Thu, UTC 6:00 - 15:00, JST 15:00 - 00:00
Emails : 24/7 (reply in one business day)